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Learn a repeatable process that will clear out the noise of disorganization, empower your staff, and free you from your never-ending to-do list!

Do you feel sick and tired of:

  • Juggling a million different tasks at once

  • Constantly having your careful schedule sidelined to more urgent issues

  • Not having any time to do forward thinking or deep work because everyone is coming to you for feedback and direction

  • Never knowing where anything is stored, or who is working on what in your teams

  • Feeling like the bottleneck for all the things, all the time!

I have seen this scenario time and time again! 

Before working with me, my clients had teams and programs that were deeply siloed, their files were disorganized, and there was no clear big picture for anyone, so frustrations were running high for everyone. 

After taking them through my proven process they now have clear and effective business systems that have freed up their valuable time and have empowered their staff  to identify gaps and brainstorm solutions on their own!

And now you can learn how to use my process in your own businesses to create a more efficient and effective way of working! 


This 6 week operations improvement intensive will teach you the

Stop Using Spreadsheet Method.

A step-by-step process that can be applied over and over again to ensure that you:

  • Leverage the right technology for your needs

  • Empower your team to identify gaps and brainstorm solutions

  • And build-in best practices that will save time, money...and your sanity!

This course is for you if

  • You want clear and effective business systems

  • You want to be able to do the deep work you have not had time to do

  • You want to spend less time on reporting

  • You want to feel more connected to your long-term vision

  • You want to empower your staff to shine in their own zone of genius

What's Included

  • 5 hands-on intensive modules 

  • 8 SUS Method video lessons

  • Fillable workbook with applicable exercises

  • Weekly live Q&A

  • Dedicated Linked In Mastermind Group for ongoing support and feedback


Bonus #1 - Systems Thinking 101 - 2 Lesson mini-course

Create a roadmap to better organisation and discover the key bottlenecks that are slowing you down.

Bonus #2- Software Research 101 - 2 lesson mini-course + Pre-built decision matrix

Learn how to stay on track and get the most out of the time you spend evaluating alternative software solutions.

Bonus #3 - Project Management Tips and Tricks - bonus lesson

Tips about what to look for in a project management tool as well as some project management best practices.


Total Value: $4275


Group Coaching Add-on (8 members/groups)

  • 6 1hr group coaching session - Google Meet

  • Private Mastermind Group for each cohort - Slack

  • Direct feedback on action items for each module

  • 6 1hr chat based "Office Hours" - Slack

Total Value: $3000

Program + Group Coaching Value: $7725

Your Investment:

Self-Directed Option (includes weekly Q&A)- $498

With Group Coaching - $996


Hi! I'm Rachel Flood!

I've been in the business of designing and redesigning businesses, agencies, and organisations for over 20 years and I want to help YOU to finally get ahead on your never ending to do list! 

I created this program to help business owners, operations managers, arts administrators, and other folks who love getting sh!t done, to get it done faster and easier!

What people are Saying

Jocelyn Macdougall - *Strategist, Facilitator, Convener*

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Do you have Payment Plans Available? Yes! Simply select "Afterpay" as your payment method at checkout to spread it out across 4 payments.

How long do I have to complete the course? You will have access to the course materials for as long as I have this program available, including all updates! There will be weekly live Q&A webinars for everyone which will run for 6 weeks after the course launch. Replays will be posted within 24hrs.

How much effort per week will this program require? This will depend on how much you want to change in your current operations as once! You will identify many areas for improvement in the first step of this program and it is up to you what you plan to focus on first! The beauty of this program is you will learn the repeatable process of the SUS Method that can be applied time and time again! That all said, you should have no problem working through this program for one small part of your operations in 6 weeks if you dedicate 2-4hrs per week!

Is this program a fit for solopreneurs? Much of the material is directed to folks who work with teams. However, the SUS Method, concepts and acivites are all still applicable to solo shops!

Can I send someone from my staff to attend? YES! This program is an excellent professional development opportunity for folks on your operations and admin teams!

What if I am unhappy with the program? You can request a full refund if you have been working through the course material and are still unhappy up to 30 days after the course start date.

What if I need more support? There is a group coaching add-on that is availble at checkout! Ensure Your Success With Group Coaching! Group coaching is an excellent way to ensure your success as you work through this course material! join me and up to 7 other people in weekly live video calls to work through your specific challenges and celebrate your successes. These intimate sessions are full of extra tips, tricks, and resources that are customized to the specific needs of your group!

Will I get feedback on my work? Yes! For 6 weeks after the course starts I will be available for a live Q&A webinar to answer questions and give feedback on your process.

What if I can't make it to the live componet? The weekly live Q&A will be posted to the learning platform within 24hrs!

Program Details

Module 1 - Discover

This module will help you to define the what, why, and how of what you need, so we can turn them into evaluation criteria that will establish the features required to best support your operations.

Module 4 - implement

Many things can go wrong when you implement new software and processes. This module will teach you best practices for how to make any implementation as smooth as possible.

Module 2 - research

It is easy to be overwhelmed when researching options. This module will teach you how to stay focused and contained as you review the 1000s of potential options available.

Module 5 - Refine

Nothing is perfect the first time you try it! This module will take you through my process for how best to review and refine your processes.  

Module 3 - Design

Software is made to serve as many people as possible. This module will teach you how to define how you will use it to best serve your unique needs. 

Feedback & Support

This program includes a weekly live Q&A with me where you can get help if you are stuck, ask any burning questions and dig deeper with me!

Stop Using Spreadsheets 6 Week Operations Improvement Intensive $498!!!

Group Coaching Add-on available at checkout!

Select "Afterpay" as your payment method for payment plan options.